Las Palapas Hotel - Playa del Carmen

Av. 34 Norte S/N, 5A. Av. Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Las Palapas Hotel - Playa del Carmen

 Internet

Wi-Fi in rooms

Free Wi-Fi

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Diving center

Scuba diving

Table tennis

Overview

Set in the heart of Playa del Carmen, this 4-star hotel features an outdoor swimming pool, a veranda and a diving center. Built in 1990, the comfortable hotel was renovated in 2012.

The hotel is located in a resort area of Playa del Carmen, close to Temazcal Natura, Cavernas Chaaktun and Xcaret Eco Theme Park. The center of Playa del Carmen is 2 km away from the venue.

Quick access to golf courses, bars and restaurants is provided.

Cancun International airport can be reached in 50 minutes by car from Las Palapas Hotel.

Rooms

This hotel comprises of Second-Floor Double Room, Beachfront Bungalow and Twin Room that come with Mexican décor as well as a private safe, wireless internet, TV, individual climate control and a private balcony. The beautiful rooms feature the garden view. Guests can make use of a hairdryer and a shower in every bathroom.

Eat & Drink

Dining options include a rich buffet breakfast served every morning. The restaurant menu features international dishes. Guests are welcome to the Beach bar to relax with a drink. The bar Ah Cacao Chocolate Cafe is around 10 minutes’ walk away.

Services

The hotel provides guests with car and bicycle rental services.

Relax

Guests with children can avail of cots and a playroom offered at the hotel. The on-site activities include scuba diving, table tennis and billiards.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   75.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Rooms/Facilities for disabled

Sports & Fitness

  • Scuba diving
  • Diving center
  • Table tennis

Services

  • Airport shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Cafe

Meeting facilities

  • Conference room
  • Business services

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Health club
  • Garden area
  • Library
  • Leisure/TV room
  • Reflex massage

Room view

  • Garden view
  • Pool view
  • Rainforest view

Room facilities

  • Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Hair dryer

Kitchen facilities

  • Refrigerator on request

Media

  • Telephone

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Av. 34 Norte S/N, 5A. Av. Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.6 km
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    560 m
  • Los Tabernacos Bistro Lounge
    560 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Las Palapas photos RoomLas Palapas photos RoomLas Palapas photos Facilities Pool
Double Room
Bed type: Double bed or 1 King-size bed or 1 Double bed or King-size bed
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  • Air conditioning
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Room facilities
    Images coming soon
    Second-Floor Double Room
    Bed type: 1 King-size bed or 1 Double bed
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    • Air conditioning
    — Less information+ More information
    Room facilities
      Images coming soon
      Beachfront Bungalow
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Images coming soon
        Superior Room
        Bed type: Double bed or 2 Single beds
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        — Less information+ More information
        Images coming soon
        Deluxe Room
        Bed type: Double bed or Twin beds
        Check Prices
        — Less information+ More information

        How to reach hotel

        hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
        Show big map »

        Hotel Address:

        Av. 34 Norte S/N, 5A. Av. Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710

        Get directions
        City Center
        • Playa del Carmen
          1.6 km
        Airports
        Restaurants
        • Ah Cacao Chocolate Cafe
          560 m
        • Los Tabernacos Bistro Lounge
          560 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2012
        • Number of rooms:
          75

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Mexico

        Use Badge

        Las Palapas Location

        Legend
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        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 1.5 km

        Places of interest

        • Kool Beach Club - 200 m
        • Plaza Quinta Alegria - 800 m
        • Terminal foránea de autobuses ADO - 1.0 km

        Convention centers

        • 5th Avenue - 900 m

        Monuments and Landmarks

        • 28 de Julio Square - 1.1 km
        • Church of Guadalupe - 1.4 km
        • ADO International Bus Station - 1.5 km
        • Disabled-friendly beach - 1.5 km

        Galleries

        • Mahi Golf Course - 4.0 km

        Marina

        • Playa del Carmen Maritime Terminal - 1.6 km

        Local attractions

        • Sian ka'an Jeep Tour Expedition - 2.3 km
          Monte de los Cibeles, Playa del Carmen
        • Casa Cenote - 2.4 km
        • Whale Shark Tour - 2.9 km
          Playa Del Carmen-Isla Mujeres -Holbox
        • Temazcal Natura - 2.3 km
          Monte de los Cibeles, Playa del Carmen
        • Cenote Chaak Tun - 2.9 km
          Av. Juarez, Playa del Carmen

        Near the hotel

        • Riviera Art Gallery - 910 m
          20th Street between 5th Av. & 10th Av., Playa del Carmen

          Restaurants nearby

          • Ah Cacao Chocolate Cafe - 560 m

            Address: 5th Ave & Constituyentes
            Phone: +52 984 803 5748

            83% likes this, based on 947 reviews
            Price Range: CAD 7 - CAD 27

          • Kaxapa Factory - 600 m

            Address: Av Constituyentes, betwen 10 and 15 avenues
            Phone: 9841471645

            80% likes this, based on 564 reviews
            Cuisine: Organic, Venezuelan
            Price Range: CAD 6 - CAD 11

          • Los Tabernacos Bistro Lounge - 560 m

            Address: 1st Avenue North between 10 y 12
            Phone: 984-803-1674

            96% likes this, based on 279 reviews
            Price Range: CAD 6 - CAD 18

          • Oh Lala - 730 m

            Address: Calle 14 bis between 10th & 15th Av.
            Phone: 9841274844

            94% likes this, based on 545 reviews
            Cuisine: International
            Price Range: CAD 10 - CAD 40

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of rooms:
            75

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Mexico

          Use Badge

          Hotels nearby
          Cities nearby

          Las Palapas Reviews

          Guest reviews are submitted by our customers after their stay at Las Palapas

          Average guest rating

          8.4out of 10
          Superb
          Based on 40 reviews

          Rating by category:

          Location
          10.0
          Dining
          8.0
          Value
          9.7
          Rooms
          5.0

          Guest reviews

          • Family with children
            7.8

            Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

            Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

          • Couple
            5.4

            Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

            Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

          • Couple
            7.8

            Location of the hotel and the beach. Overall a nice stay.

            Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

          • Couple
            8.2

            the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

            The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

          • Older travelers
            10.0

            We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

          • Single
            6.2

            It's situation

            The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

          • Older travelers
            9.2

            It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

            The bed was hard.

          • Couple
            6.2

            Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

            The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

          How to reach hotel

          hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
          Show big map »

          Hotel Address:

          Av. 34 Norte S/N, 5A. Av. Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            1.6 km
          Airports
          Restaurants
          • Ah Cacao Chocolate Cafe
            560 m
          • Los Tabernacos Bistro Lounge
            560 m
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of rooms:
            75

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Mexico

          Use Badge